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           Voted 2010 National Operator
              of the Year Runner-Up
                 by LCT Magazine!

 

 
   
     
 

The following list of core values reflects what is truly important to us as an organization. These are not values that change from time to time, situation to situation or person to person, but rather they are the foundation of our company culture. Many people feel Apollo Transportation is an exciting company of which to be a part and a very special place to work. These core values are the primary reasons for this feeling, and they transcend our size and our growth rate. By maintaining these core values, regardless of how large a company Apollo Transportation becomes, we can preserve what has always been special about our company. These core values are the soul of our company.

Providing the Highest Quality Chauffeured Services Available

Satisfying and Delighting Our Customers

Supporting Team Member Excellence and Happiness

Creating Wealth Through Profits & Growth

Caring About Our Communities & Our Environment

Creating ongoing win-win Partnerships

Providing the Highest Quality Chauffeured Services Available

Passion For Transportation

We appreciate and celebrate the difference that quality transportation can make in the quality of one's life.

Quality Standards

We have high standards and our goal is to provide the highest quality service we possibly can. We define quality by evaluating our reservation process, safety standards, value of service and appearance of all components of the services we offer. We are the transportation agents for our clients and not the selling agents for the average experience.

 

Satisfying and Delighting Our Customers

Our Customers

They are our most important partners in our business and the lifeblood of our business. Only by satisfying our customers first do we have the opportunity to satisfy the needs of our other partners.

Extraordinary Customer Service

We go to extraordinary lengths to satisfy and delight our customers. We want to meet or exceed their expectations on every trip. We know that by doing so we turn customers into advocates for our business. Advocates do more than book cars with us, they talk about Apollo to their friends and others. We want to serve our customers competently, efficiently, knowledgeably and with gusto.

Education

We can generate greater appreciation and loyalty from all of our partners by educating them about quality chauffeured service, industry news and trends, services available.

Meaningful Value

We offer value to our customers by providing them with high quality products, extraordinary service and a valuable price. We are constantly challenged to improve the way we do business. We do not strive to be good, but great!

Retail Innovation

We value retail experiments. Friendly competition within the company helps us to continually improve our services. We constantly innovate and raise our retail standards and are not afraid to try new ideas and concepts.

Working Environment

We create a working environment that is inviting and fun, and reflective of the industry they serve. We want our offices to become community meeting places where our employees meet their friends and make new ones.

 

Supporting Team Member Excellence and Happiness

Empowering Work Environments

Our success is dependent upon the collective energy, learning abilities and intelligence of all of our Team Members. We strive to create a work environment where motivated Team Members can flourish and succeed to their highest potential. We appreciate effort and reward results.

Self-Responsibility

We take responsibility for our own success and failures. We celebrate success and see failures as opportunities for growth. We recognize that we are responsible for our own happiness and success.

Self-Directed Teams

The fundamental work unit of the company is the self-directed Team. Teams meet regularly to discuss issues, solve problems and appreciate each others' contributions. Every Team Member belongs to a Team.

Open & Timely Information and Over-communication

We believe knowledge is power and we support our Team Members' right to access information that impacts their jobs. Our daily books are open to our Team Members. We also recognize everyone's right to be listened to and heard regardless of their point of view.

Incremental Progress

Our company continually improves through unleashing the collective creativity and intelligence of all of our Team Members. We recognize that everyone has a contribution to make. We keep getting better at what we do.

Shared Fate

We recognize there is a community of interest among all of our stakeholders. There are no entitlements; we share together in our collective fate. Incentives are in place to ensure team efforts and team rewards.

 

Creating Wealth Through Profits & Growth

Stewardship

We are stewards of our shareholders' investments and we take that responsibility very seriously. We are committed to increasing long term view of our company.

Profits

We earn our profits every day through voluntary exchange with our customers. We recognize that profits are essential to creating capital for growth, prosperity, opportunity, job satisfaction and job security.

 

Caring About Our Communities & Our Environment

Wise Environmental Practices

We respect our environment and recycle, reuse, and reduce our waste wherever and whenever we can.

Community Citizenship

We recognize our responsibility to be active participants in our local communities. We give a to a wide variety of community and non-profit organizations.

Integrity In All Business Dealings

Our trade partners are our allies in serving our stakeholders. We treat them with respect, fairness and integrity at all times and expect the same in return.

 

Creating ongoing win-win Partnerships

Integrity in All Business Dealings

Our supplier partners are our allies in serving the interests of our other partners in bringing to market the safest highest quality products available. We treat them with respect, fairness and integrity at all times and expect the same in return. We seek supplier partnerships that share our concern for social responsibility and the environment.

Honesty and Communication

We are committed to honesty, timeliness and clarity in communicating with our suppliers and we expect the same in return.

Transparency

We seek to create transparency from reservation to trip end.

Education

We partner with our suppliers to educate, inspire and communicate the outstanding quality and benefits of our products to promote a lifestyle of health, balance and well-being.

Innovation/Differentiation

We foster transportation partnerships that enable us to remain at the forefront of the transportation industry, by creating new, unique and innovative services and transportation packages.

 

 
 
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