Voted 2011 National Operator
Of the Year
By LCT Magazine
"Apollo has a Passion For Chauffeured Transportation! We appreciate and celebrate the difference that quality transportation can make in the quality of one's life." Rebekah Urbina, President
Our Core Values
The following list of core values reflects what is truly important to us as an organization. These are not values that change from time to time, situation to situation or person to person, but rather they are the foundation of our company culture. Many people feel Apollo Transportation is an exciting company of which to be a part and a very special place to work. These core values are the primary reasons for this feeling, and they transcend our size and our growth rate. By maintaining these core values, regardless of how large a company Apollo Transportation becomes, we can preserve what has always been special about our company. These core values are the soul of our company.
Highest Quality Chauffeured & Customer Service Available
Satisfying and Delighting Our Customers
Supporting Team Member Excellence and Happiness
Caring About Our Communities & Our Environment
Integrity, Honesty & Communication
Quality Standards
We have high standards and our goal is to provide the highest quality service we possibly can. We define quality by evaluating our reservation process, safety standards, value of service and appearance of all components of the services we offer.
Satisfying and Delighting Our Customers
Our customers are the lifeblood of our business and treated as such. Only by satisfying our customers first do we have the opportunity to satisfy the needs of our other partners. We go to extraordinary lengths to satisfy and delight our customers. We want to meet or exceed their expectations on every trip. We know that by doing so we turn customers into advocates for our business.
We create a working environment that is inviting and fun, and reflective of the industry we serve. Our success is dependent upon the collective energy, learning abilities and intelligence of all of our Team Members. We strive to create a work environment where motivated Team Members can flourish and succeed to their highest potential. We appreciate effort and reward results.
The fundamental work unit of the company is the self-directed Team. Teams meet regularly to discuss issues, solve problems and appreciate each others' contributions. Every Team Member belongs to a Team. Our company continually improves through unleashing the collective creativity and intelligence of all of our Team Members. We recognize that everyone has a contribution to make. We keep getting better at what we do. We recognize there is a community of interest among all of our employees. There are no entitlements; we share together in our collective fate. Incentives are in place to ensure team efforts and team rewards.
Caring About Our Communities & Our Environment
We respect our environment and community and help make it a better place whenever we can. We recognize our responsibility to be active participants in our local communities. We give a to a wide variety of community and non-profit organizations.
Integrity, Honesty & Communication
We treat all with respect, fairness and integrity at all times and expect the same in return. We seek partnerships that share our concern for social responsibility and the environment. We are committed to honesty, timeliness and clarity in communicating with our clients and staff. We seek to create transparency from reservation to trip end.
Innovation/Differentiation
We foster transportation partnerships that enable us to remain at the forefront of the transportation industry, by creating new, unique and innovative services and transportation packages.